The second episode of Violet Evergarden begins with a flashback to four years ago, when Gilbert first “met” Violet. I use quotes, because his brother suddenly presents him with Violet like she’s a new weapon for him to try out, rather than a human being to meet.
As we know, Gilbert would come to think a lot more of Violet than merely as a trusty tool, be it a comrade in arms, a sister, or even a lover. But witnessing the simple moment they met serves to underscore what was lost when they were suddenly separated at the end of the war.
I imagine Violet and Gilbert were quite inseparable for all of the four years that followed, but now they’re apart, and Violet is trying to make the best of it. More importantly, she wants to learn what the last three words he said to her meant.
For her, that means learning the secrets of the women who write letters that properly express the feelings and intentions of their clients. But there’s a problem: Violet may be able to express love—for Gilbert, mostly—but since she doesn’t understand love, she doesn’t know she’s doing it.
As such, despite her speed and precision at the typewriter, she has a rough go of perceiving or transcribing the clients’ wishes. She’s always lived by cold hard facts and logic. The nuances of words and the concept of tact are as foreign to her as her metal arms are to her new co-workers Cattleya, Erica, and Iris.
When a customer is so angry he prepares to walk out without paying, Violet restrains him with ease, showing she can be an asset to the business (in addition to accurately typing addresses and records). But she’s not going to learn about love by simply doing the grunt-work.
Unfortunate circumstances lead her to writing a “love letter” from an interested woman who doesn’t want to come off as too easy to her admirer, and it goes about as well as you suspect. I actually really felt for the poor customer who had the bad luck to entrust Violet with such a coorespondence.
But I also felt bad for Violet, who has no idea (not yet at least) why her letter was so horrible. We can only hope she’ll apply that military discipline and sticktoitness to learning the finer points of interpersonal communication…and tact. I felt worse still when she thought she saw the back of Major Gilbert’s head, and her crestfallen face when it turned out to be a stranger.
The fellow Auto Memoir Doll who gets the most exposure this week is Erica, who was struggling to write letters that satisfied her customers before Violet showed up. In Violet’s blunders she sees her own shortcomings in this very tricky business, albeit different shortcomings.
She later learns from Violet (in a gorgeous end-of-the-rain scene where the sun starts to pour on their faces) why Violet is so adamant on persisting with the job even though she’s not well-suited for it: to learn what “I love you” meant.
Erica often walks past a store window with an early typewriter, whose inventor built for his blind wife so she could keep writing novels. It was a tool build out of love. The wife’s novels inspired Erica to try her hand at writing, and she intends to stick it out just as Violet does.
Erica (and Iris for that matter) are well aware not everyone can be Cattleya, who is the company’s popular (and money-making) celebrity. She likes Claudia Hodgins (so named because his parents wanted a daughter), but he can’t treat her to dinner because he spent his month’s pay to retrieve the brooch Gilbert gave to Violet, which was later stolen and placed on the black market.
Once Cattleya dolls Violet up a little to give her a look better befitting her regimental aura, Hodgins presents the brooch to Violet as a surprise, and her reaction shows every one present there’s a lot more to Violet than she’s revealed to them thus far.
When Cattleya asks Hodgins about the “Gilbert” Violet mentioned, he tells her, gravely swirling his drink (creating patterns of undulating light on the bar) and as Violet, in her quarters holds her brooch up to the light: Gilbert is from the rich and famous Bougainvillea family.
But still unbeknownst to Violet, he’s Never Coming Back, in one of the more effective episode title drops I’ve ever had the privilege to see. Violet bites the brooch, no doubt believing she’s now a little closer to meeting Gilbert again. In reality, that brooch is all that’s left of him.
It’s a truth Hodgins is in no apparent hurry to reveal to her, and who can blame him? The way she is now, Violet would either not believe him, and possibly undertake a desperate, futile quest to find him, or believe him, and lose all will to live one moment longer without her Major.